Beneteau Launches New Customer Care Program

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Beneteau 130 YearsJan. 14, 2015 – Beneteau announces the launch of its new Plain Talk Promise customer care program; the program extends the stem-to-stern Beneteau Limited Warranty to three years, and the hull and structure warranty of every new Beneteau to seven years against blisters, defects, and failure.

As part of the Plain Talk Promise program, authorized Beneteau dealers will perform a yearly inspection of every new vessel in compliance with the maintenance program facilitated by Vessel Vanguard – which provides service-related notifications based on a detailed master equipment list, and sends tasks to both the customer and the servicing dealer in advance of need.

In addition to offering the most comprehensive manufacturer-backed warranty program for all 2015 models, new boat buyers now receive a one-year BoatUS membership with unlimited towing courtesy of Beneteau.

As BoatUS members, new Beneteau owners will have access to the nation’s largest on water boat towing service with over 600 TowBoatUS and Vessel Assist towboats standing by to assist at over 300 locations across the country. New owners will also benefit from 25 other BoatUS services and discounts that will make their boating experience better.

Beneteau America’s Marketing Director, Maryline O’Shea, commented: “We believe in providing our customers with the best service, long after they purchase a new Beneteau. Through our partnership with the largest nationwide towing assistance service, we provide them with professional on water help when they need it. It’s all about increasing ownership satisfaction.”

For more information, you can find your nearest Beneteau dealer at www.beneteauusa.com/Dealerships.

About BoatUS:

Boat Owners Association of The United States (BoatUS) is the nation’s leading advocate for recreational boaters providing its over half-million members with government representation, services such as 24-hour dispatch, on water boat towing as well as roadside assistance for boat trailers and tow vehicles, feature packed boat insurance programs, money-saving benefits including marina and service discounts, and vital information that improves recreational boating. Its member-funded BoatUS Foundation is a national leader promoting safe, clean and responsible boating and offers range of boating safety courses – including 33 free state courses – that can be found at BoatUS.org/courses.

About Beneteau America

Beneteau is known worldwide for its sleek design, quality construction and innovation in the manufacturing of seaworthy sailing and power yachts. The Beneteau story began 130 years ago when Benjamin Bénéteau started building fishing trawlers in Saint-Gilles-Croix-de-Vie, France. Today, the company continues to thrive under the leadership of Benjamin Bénéteau’s granddaughter, Madame Annette Bénéteau-Roux.  Beneteau Headquarters for the Americas is located in Annapolis, Md. Beneteau has manufacturing facilities in the U.S., France, Italy, and Brazil.

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Michael James
Michael James
Michael James has been with Murray Yacht Sales since 1995 and is in the the New Orleans office.

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